Shipping & Returns

Shipping

Free shipping on all orders over $75. Smaller orders have a $15 flat rate.

At COVAP we are committed to your satisfaction so we’ll do our best to ship your order as soon as possible. Please allow 24 to 48 hours of processing time. If possible, your order will be shipped the same day, but most likely it will be shipped on the next business day. Once the order is processed you will receive an email with the shipping confirmation and tracking number.

Orders are shipped via FedEx and typically arrive within 2–5 business days after
shipment. Delivery to Alaska, Hawaii, or Puerto Rico may take slightly longer.
Please note that during holiday periods carriers may experience delays. COVAP is not
responsible for third-party carrier delays.

If you need your order urgently with next-day delivery (for orders received before 10 AM New York time), we offer the option to ship via FedEx Overnight (a premium express shipping service with an additional charge). To request this service, feel free to email us at customerservice@covapusa.com.

Returns & Refunds

We have a “no questions asked return and refund policy” which entitles you to return the product within 30 days from delivery date if due to some reason you are not satisfied with the quality or freshness of the product. To initiate a return, kindly contact our support team for a pre-paid return shipping label. We will send you a return label to help you process your return.

Refunds will be issued to the original form of payment.